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FAQ
What do I/my child get for being a Panel Member?
What is expected of me/my child as a Panel Member?
Can I have more than one boy ages 9-13 participate?
How will I know when there is a Panel assignment?
How long is the Panel membership?
How do I check my points/my child's points or redeem my points/my child's points?
What if I/my child are unable to, or don't want to, complete a particular Panel survey/ activity?
What if I/my child is no longer interested in participating?
What about privacy and safety issues?
What do I/my child get for being a Panel Member?
As a registered Panel member you/your child will have the opportunity to express your/his opinions, views, and wishes to the Xwhy Panel Sponsor about a variety of topics! Each time you/your
child completes a survey you/will be rewarded with points that accumulate in your household
account and can be redeemed periodically for cash or gifts when your balance is sufficient.
Please click here for the details on the rewards program: Rewards
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What is expected of me/my child as a Panel Member?
Most Panel activities will simply involve our asking you/your child (via email) to complete a brief survey for which points will be credited to your household account. NOTE: Survey invitations are sent via email. Invitations for your child will be personalized for him but they will be sent to YOUR email address. If you wish your child to participate in a survey simply give him the link.
No sensitive or personally identifiable information will be asked of your child.
The surveys are designed to be easily understood, interesting and fun to do. Kids really enjoy them!
We are also interested in talking to parents from time to time to get their perspective.
While most Panel activities will involve your child we also may be interested in talking to parents from time to time to get their perspective. Of course, you will also be eligible to win prizes or earn money each time you participate in a specific activity for the panel.
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Can I have more than one boy ages 9-13 participate?
Yes, as long as each boy ages 9-13 resides within your household, is registered with the Panel, has access to the Internet at home, and is actively involved in online activities.
It is unlikely but it is possible that in some cases it may be important to only have one child per household participate in a survey, in that case, we will target the alert toward the age child we need most or randomly select one.
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How will I know when there is a Panel assignment?
Panel members receive notice about Panel assignments from us (ProjectManagement@Xwhypanel.com) via email and are given a time frame within which to complete the survey in order to earn money or be entered in prize drawings.
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How long is the Panel membership?
While you may opt out at anytime, Panel membership, typically, is for a one year period (on a calendar year basis) but may be continued beyond this point solely at the discretion of Touchstone Research, Inc./ChildResearch.com. Panel membership may be terminated for any reason, without notice, at anytime, solely at the discretion of Touchstone Research, Inc./ChildResearch.com.
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How do check my points/my child's points or redeem my points/my child's points?
Simply go to the Panel website: www.Xwhypanel.com log in (enter your email address and password). To check your points click "Market Points" here you will be able to see the points in your account and the surveys you have earned them for. To redeem your points click "Exchange Points" enter the amount in even 1,000 increments-to redeem 20,000 points enter 20. The balance in your household account must be 10,000 or greater. Please click here for the details on the rewards program: Rewards
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What if I/my child are unable to, or don't want to, complete a particular Panel survey/ activity?
It is up to you whether you or your child participates in any given survey--there is never an obligation to participate in any specific survey or other Panel activity. NOTE: Survey invitations are sent via email. Invitations for your child will be personalized for him/her but they will be sent to YOUR email address. If you wish your child to participate in a survey simply give him/her the link.
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What if I/my child is no longer interested in participating?
You may withdraw any member or your entire household at anytime by either calling:
1-800-409-2665 or simply click here.
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What about privacy and safety issues?
Please read our detailed Privacy statement--simply click here.
Xwhypanel.com is an online survey research website of Touchstone Research, Inc. that is currently being used exclusively for hosting the Xwhy Panel Sponsor's Online Opinion Panel. ChildResearch.com (a division of Touchstone Research, Inc.) manages the website for Panel members to register, complete surveys, get information on Panel activities, update membership information and communicate with us (Touchstone Research, Inc./ChildResearch.com). Access to most website features is restricted to adult registered Panel members controlled by passwords.
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